Mike thoroughly examined and evaluated the trouble with our old a/c unit, explaining in detail what had happened and what our options were. We made the decision to replace the unit, after considering all the information that Mike presented. Mike even took the time to call around for a unit that would best meet our needs at the best possible price. Within a couple of days the new unit was installed and our house was cool, at last. Mike not only replaced the unit and pad, but flushed the lines (of old burned-up coolant) several times, and made sure everything inside was working well too – even coming back to the house a couple of days after installation to check in with us as temps soared into the 90’s!
I have no doubt that we made the right decision to replace the old a/c unit, and wouldn’t hesitate to refer anyone to Mike at IDEAL. He was thorough, prompt, professional, courteous, considerate, polite and honest. So nice to know there is someone in this business with indisputable integrity!
Thank you, Mike and IDEAL HVAC Services!
Nonetheless, we knew we had to plow ahead with our plan. We met with several HVAC contractors. Among them, there was one that truly “stood out” head and shoulders among the rest: Mike Steinard of IDEAL HVAC Services. His enthusiasm for our project won us over. IDEAL’s proposal also fell within our budget for completing the job.
We cannot say enough great things about Mike and his crew. They were polite, cleaned up after themselves every day, and without fail carried out all difficult tasks with a positive attitude.
We highly recommend IDEAL HVAC Services for any HVAC project.
Once we decided on a new Lennox 1300, Mike kept us informed as the the delivery of our system. While waiting for that delivery, Mike was at the house removing the old system and preparing the ducting for the new Lennox. When the components did arrive late in the afternoon, Mike immediately started the installing. He stayed on the job late into the night, until the cool air was flowing!! The new Lennox system is quieter with double the airflow and only runs half as long as the old York system.
When you call Ideal HVAC services you are dealing with a true professional dedicated to your comfort. I am very pleased with the Lennox 1300 heat Pump system and service I received. On a 1-10 scale, I would give Mike and Ideal HVAC Services a 10+!! I highly recommend them to anyone!